Privacy Policy
This Privacy Policy is an integral part of the Terms of Use of Wedango Mobile App and www.wedango.com (jointly referred to as "our services"). It governs how Wedango ("Wedango," "we," "our," "us")—operated by Wedango LLC—collects, uses, stores, protects, and discloses the information obtained through the use of Wedango services.
Your privacy is of utmost importance to us, and we are committed to ensuring the confidentiality, integrity, and security of your personal data when you use our website, mobile services, and digital platforms.
"Personal data" means information that alone, or when in combination with other information, may be used to readily identify, contact, or locate you, such as name, address, email address, passwords, payment information, phone number, and banking information. We do not consider personal data to include information that has been de-identified so that it does not allow a third party to easily identify a specific individual.
"User" means an individual who uses our services and has agreed to the Terms of Use.
Consent
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Information We Collect and Use
For purposes of this Policy, "Personal Data" is any information that identifies, relates to, or describes, directly or indirectly, an individual or household. In the course of operating our services, we collect and use your personal data to deliver our services, process game participation and winnings, comply with legal requirements, address your inquiries, offer customer support, enhance our offerings, fulfill our contractual obligations, and maintain our relationship with you. This Privacy Policy applies to our services but we do not exercise control over third party sites displayed or linked from within our various services.
Personal Data we may collect includes:
- Full Name
- Email Address
- Telephone Number
- Wallet Balance and Payment Records
Information Provided by Other Users
Other users may provide us with your personal identifiers (such as your email address, phone number, or username) to invite you to participate in Dango boxes or share game information with you. We will only use this information for the purposes for which it was provided.
Information We Collect Automatically
When you use our services, we automatically collect certain data, including:
- Device Information: Device model, operating system version, unique identifiers, mobile network information, and related data.
- Usage Information: Interactions with features, games participated in, session duration, and engagement with specific content.
- Browsing Information: Referring URL and areas you visit within our services.
- IP Address: For monitoring usage patterns, preventing fraud, and improving security.
- Location Information: With your consent, real-time geo-location data through GPS, Wi-Fi, and other sensors. This helps verify your eligibility to participate in games based on jurisdictional restrictions, prevent fraud, and improve your user experience.
- Behavioral Analytics: To understand user preferences, gaming patterns, and improve services.
Use of Cookies and Tracking Technologies
We use cookies, device identifiers, and analytics tools to:
- Improve service performance and user experience
- Deliver personalized game recommendations
- Monitor security and detect fraud
- Analyze gaming patterns and preferences
- Ensure fair play and compliance with our terms
How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To create and manage your account, process game participation, calculate winnings, and distribute prizes
- Payment Processing: To process deposits, withdrawals, and prize distributions through secure payment channels
- Identity Verification: To verify your identity, age, and eligibility to participate in games
- Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and unauthorized access
- Customer Support: To respond to your inquiries, resolve disputes, and provide assistance
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Service Improvement: To analyze usage patterns, improve game offerings, and enhance user experience
Your Rights
As a data subject, you have the right to:
- Access personal data we hold about you
- Rectify incorrect or inaccurate data
- Restrict processing in certain circumstances
- Object to processing for marketing purposes
- Request erasure of your data ("right to be forgotten")
- Withdraw consent to data processing
To exercise these rights, email us at support@wedango.com
Information Sharing
We may share your personal information with:
- Our Organization: Affiliates and subsidiaries
- Service Providers: Trusted third-party partners
- Legal Authorities: When required by law
Security of Your Information
We take steps to ensure that your information is handled securely. We implement industry-standard security measures, including encryption and two-factor authentication. However, the Internet cannot be guaranteed to be 100% secure.
Privacy of Children
No one under the age of 18 is permitted to use our services. If we discover that we have collected personal data from anyone under 18, it will be deleted immediately.
Contact Information
Email: support@wedango.com
Website: www.wedango.com